Atsauksmes par SkatePro
Pārbaudīts pircējs | |
"It is very good" | |
ANNA Skrzydlewska (Dublin) | 21/11/18 |
Pārbaudīts pircējs | |
"All good! Cheers." | |
Mr T. R. (Peterborough) | 21/11/17 |
Pārbaudīts pircējs | |
"Fantastic service" | |
Kristen Fray (Portarlingron) | 21/11/17 |
Pārbaudīts pircējs | |
"Smooth transaction and quick service. Parcel tracking available. Overall very happy with SkatePro." | |
Hector O. (Birmingham) | 21/11/17 |
Pārbaudīts pircējs | |
"Great booties, fast shipping very satisfied!!" | |
Robbie S Smith (Oxnard) | 21/11/17 |
Pārbaudīts pircējs | |
"Best price ever for 2021/22 Marker Griffon 13 id ski bindings. I even had a choice of the color and 110 width I needed. Inventory and options are very poor in the USA on these bindings and they want full retail price. Was not sure about ordering from a shop in Denmark but USA reviews online were all positive on Skatepro. Bindings were shipped right away but then were stuck in Germany for about week, however they arrived in California two days after leaving Germany. Not bad at all considering all the worldwide shipping issues right now. Just in time for ski season if we get any snow here... Will definitely use Skatepro again for ski equipment." | |
Michael C. (San Jose) | 21/11/16 |
Pārbaudīts pircējs | |
"Great service and prompt delivery" | |
Trunal Patel (Kings Langley) | 21/11/16 |
Pārbaudīts pircējs | |
"Excellent service even my shipment was delayed by UPS. Timely response on email but not on phone calls. Keep up the excellent service." | |
NICK M. (Van Nuys) | 21/11/16 |
Pārbaudīts pircējs | |
"Product was just as described. Pink Camo tires are awesome, Very satisfied! Thank you :) Great price for BMX parts." | |
KIMBERLY GAMBLE (Welland) | 21/11/16 |
Pārbaudīts pircējs | |
"9.9" | |
Janice Wilnoty (Cherokee) | 21/11/16 |
Pārbaudīts pircējs | |
"The order came quickly. The skates fitted right and perform well." | |
Matthew Brown (Brighton) | 21/11/16 |
Pārbaudīts pircējs | |
"Skis are great, plus the free bag 💎" | |
Pierce C. (Carbondale) | 21/11/16 |
Pārbaudīts pircējs | |
"Measured the foot, chose the right size, size ok (length) although fits terrible, plasters on both feet, after heat moulding made it even worse, after doing so, no refund available, when contacted them was advised to try different brand, or other liner starting at £70. Went for this as I wanted some good brand, turned out not so good. Stuck with a pair of skates that I can't keep on my feet more than 2 minutes, so uncomfortable. I was very excited about rolling, but seems like it won't happen." | |
C. Toth (Peterborough) | 21/11/16 |
Atbilde no SkatePro: Hi Csaba, Thank you for your feedback! I am very sorry about your experience. When buying freeskates, it is important to get the perfect size, which we understand is very difficult to do online. We try to help and ease this process as much as possible, however, everyone's feet are different and skates can fit differently. It is very odd though that skates are still uncomfortable even after they have been heat molded... Unfortunately, once this is done, we cannot accept the skates back anymore as they have been customized. Our claims department advised to try out liners to see if this would improve the fit. I am truly, truly sorry about this... I hope this experience did not put you off from skating.. Let us know if you have any questions for us. /Vesta |
Pārbaudīts pircējs | |
"great stuff. best prices." | |
Stephen Harding (Watford) | 21/11/16 |
Pārbaudīts pircējs | |
"Great price, great product, shipping took a bit longer than I expected but I think thats more down to Brexit than Skatepro. I will use in future and recommend." | |
Christopher Dooley (Dublin) | 21/11/16 |
Pārbaudīts pircējs | |
"I had no problems happy with the shipping time." | |
SHIRLEY T. (maple ridge) | 21/11/16 |
Pārbaudīts pircējs | |
"Great service ! Ordered a scooter, Vans clothing and bmx accessories .. so happy with everything. Arrived in Ireland within a few days. My son will be blown away with how quality everything is." | |
Erika B. (Dublin) | 21/11/16 |
Pārbaudīts pircējs | |
"It tuck over 2weeks to get here and when it did it was missing parts and the cable was cut wouldn't be getting anything from here again" | |
Ben ayden butler (Mansfield) | 21/11/16 |
Atbilde no SkatePro: Hi there, Thank you for your feedback. I can see that the estimated delivery for your order was Monday 8 Nov - Wednesday 10 Nov and the parcel was actually delivered on the 11th November. I apologize about the delay. As for the missing parts and the cut cable, we would like to see some pictures of the condition of the item, so we could fix this issue. I have emailed to you regarding this, please check your inbox as well as spam folder. I hope we can solve this problem as soon as possible! I am sorry about your experience 😟 /Vesta |
Pārbaudīts pircējs | |
"Great and fast service! Love the skates!" | |
Luana Deane (Passage west) | 21/11/16 |
Pārbaudīts pircējs | |
"Brilliant service from start to finish. Easy clear website to navigate. All products arrived safe and in order" | |
Louise Kelly (Rathfarnham) | 21/11/16 |
Pārbaudīts pircējs | |
"I found out about Skatepro sometime during the summer. I live in the US, Skatepro has quality products some cannot find in the US bmx stores. It takes a little longer for the shipping because international but well worth it since the price is great." | |
Mokhamad Noval (San Antonio) | 21/11/16 |
Pārbaudīts pircējs | |
"The Scooter is top notch, thank you very much, shipping and getting to us was a complete drag, other than that, everything was fine" | |
Darren J Corl (Canon City) | 21/11/16 |
Pārbaudīts pircējs | |
"This was the worst online consumer experience I have had in years. I spent weeks dealing with fed ex to get my skis shipped, and receiving mis information from skate pro staff. Then I was charged additionally for shipping to CA. Inevitably I was refunded what fed ex charged me additionally to ship domestically. But that couldn't begin to make up for my experience. I spend thousands of dollars a year on new ski gear, and many of my friends look to me when they need to know where to go. I am close to many businesses in the mountain community. I have a major network of professional skiers and snowboard friends, and entrepreneurs. I would never recommend this company unfortunately. I would even warn people about shopping here, and about my experience." | |
m. Fisher (Santa Monica) | 21/11/16 |
Atbilde no SkatePro: Hi there Mackenzie, Thank you for taking the time to leave a review. I am very sorry about the experience that you've had with us, this is certainly not how we want our customers to feel. However, I can see that my colleagues were in touch with you all the time trying to resolve this for you but, if you have any other questions or there is something else we can do, please, reach our customer service team again. We are here for our customers! Again, I apologize for this experience, and I'm looking forward to hearing back from you. /Cristina |
Pārbaudīts pircējs | |
"LOVE MY SKATES! Took a while to get in because of UPS but when I reached out to Skatepro to check on my status on my skates; they replied less than 24hours with information! Super pleased with the customer service via email and my skates they fit perfect and the roll is excellent! 🤩 couldn’t be happier 🖤" | |
Cupcake Guerrero (Houston) | 21/11/15 |
Pārbaudīts pircējs | |
"Ordered 2x scooters ready for Christmas, products seem great and really pleased with the quality. Great service." | |
Paul Fenton (Bristol) | 21/11/15 |
Pārbaudīts pircējs | |
"Great stickers" | |
Robert fox (Fife) | 21/11/15 |
Pārbaudīts pircējs | |
"Very good quality scooters. Very happy with customer service when there were issues." | |
Susan C. (TRALEE) | 21/11/15 |
Pārbaudīts pircējs | |
"The product showed up almost 2 weeks late in a wet box and poorly packaged. Would likely not order through SkatePro again." | |
Aaron Schwartz (San Francisco) | 21/11/15 |
Atbilde no SkatePro: Hi Aron, Thank you for your feedback ✌ I can see that you have emailed us about this. I am very sorry to see the condition of your parcel and the fact that bindings came in scratched... We have offered a discount for you for this inconvenience. Please get back to us what you think of our offer 😇 /Vesta |
Pārbaudīts pircējs | |
"Overall good product. Fits my son well for ice skating. Too a lot longer to receive due to shipping delays." | |
Catherine H. (Greendale) | 21/11/15 |
Pārbaudīts pircējs | |
"Ist time buy on this site and I was very very happy and well impressed.! Had an online chat with a female member of staff and I was concerned about the size I ended up going down a size to which It was the correct choice.! Amazing site so easy to use. I would definitely recommend to friends ." | |
Jonathan Bowler (Derbyshire) | 21/11/15 |
Pārbaudīts pircējs | |
"Fantastic company bought a scooter this time and a bmx previously. Excellent service both times. Noisdues at all and I'm based in the uk" | |
CHRIS M. (Penicuik) | 21/11/15 |
Pārbaudīts pircējs | |
"Very happy with my purchase :) looks and rides beautifully!!" | |
Carrie Flynn (Killarney) | 21/11/15 |
Pārbaudīts pircējs | |
"Great skateboard and really helpful customer service" | |
Olly T. (Kingston upon Thames) | 21/11/15 |
Pārbaudīts pircējs | |
"No probs at all - Good bike at a good price. Delivered quickly, well packed and easy to assemble. Cheers 🤘" | |
Dean Woodruff (Barnsley) | 21/11/15 |
Pārbaudīts pircējs | |
"Arrived within 5 working days to Ireland. Very well packed, great service and excellent quality! Thank you SkatePro!" | |
Aleksandrs Korotkijs (Dublin) | 21/11/15 |
Pārbaudīts pircējs | |
"Had the ski bindings I wanted in stock at a great price. Arrived reasonably quickly, in good condition. I would shop here again." | |
Pauline J. (Dalkeith) | 21/11/15 |
Pārbaudīts pircējs | |
"Great" | |
Isabelle Lombard-Vance (Wexford) | 21/11/15 |
Pārbaudīts pircējs | |
"Good service" | |
Daniel Berry (Kinnegad) | 21/11/15 |
Pārbaudīts pircējs | |
"Really nice skate shoes, I love them✌🏻" | |
Conner Haskell (Winchester) | 21/11/15 |
Pārbaudīts pircējs | |
"They seem good. Only problem is that the RH writ protector is very tight indeed and hard to get on and off. The LH one is fine. And, yes I DID measure my hand size correctly." | |
Robert Hayter (Eastleigh) | 21/11/15 |
Atbilde no SkatePro: Hi there Robert, I am sorry to hear that one of the protector is too tight for you. Please, reach our customer service team about this issue with some pictures. We would love to have a look at this and, find a solution for you. At SkatePro we have a 365 return policy so no worries at all, maybe another size will fit you better. Looking forward to hearing back from you! /Crisitna |
Pārbaudīts pircējs | |
"Very quick delivery and good quality thank u" | |
leann dunn (HARLOW) | 21/11/15 |
Pārbaudīts pircējs | |
"Thank you" | |
Zaneta Lubecka (Barnhill) | 21/11/15 |
Pārbaudīts pircējs | |
"Very quick delivery." | |
Angela Hopkinson (Sheffield) | 21/11/15 |
Pārbaudīts pircējs | |
"I ordered some G-Form elbow and knee/shin guards from Skatepro.ca and the products were in stock as stated and were shipped from the store the next day. However, what I didn't realize is that "Skatepro.CA" is actually in Denmark and not in Canada (my bad for not digging some more), so my order was being shipped from there! The package was sent via UPS and had a scheduled delivery date of about 1 week, which was still awesome considering it was being shipped from Denmark to Canada! Through no fault of Skatepro, my package ended up in Cologne Germany the next day where is stayed for over 2 weeks! I called UPS several times to no avail but my package finally arrived almost 3 weeks later no duty or extra charges, the box was a bit squished but the product was perfect, in original packaging and perfect condition. So Skatepro and product were great!" | |
Jeff T. (Paradise) | 21/11/15 |
Pārbaudīts pircējs | |
"Love it" | |
Claudia S. (London) | 21/11/13 |
Pārbaudīts pircējs | |
"Great product, fast delivery.. Excellent service" | |
Anne meyler (Enniscorthy) | 21/11/12 |
Pārbaudīts pircējs | |
"super, my daughter loves her skates!" | |
Aoife Byrne (Farranree) | 21/11/12 |
Pārbaudīts pircējs | |
"Arrived look great and well packed and great delivery information whilst on route in progress. Will use again for sure. Looking forward to trying out the skis in Tignes December whoop whoop" | |
Jim Keiller (Loans) | 21/11/12 |
Pārbaudīts pircējs | |
"Great trainers just as described" | |
Leean steinbach (Fraserburgh) | 21/11/12 |
Pārbaudīts pircējs | |
"Great service. The order arrived quickly considering it was an international delivery. The items were well packaged and exactly as described in the advert. Very easy company to deal with." | |
MR R N WHITE (Witney) | 21/11/12 |
Pārbaudīts pircējs | |
"Fast shipping. No duty Even though The product came from outside of ca" | |
Benoit Aspirault (Gaspé) | 21/11/11 |
Pārbaudīts pircējs | |
"Good prices and good service. Delivery isn't next day because it's not UK based, so that's understandable, but i'm happy to wait due to the good prices. Customer service reply the same day each time i've emailed them so very good!" | |
Nick C. (Gloucestershire) | 21/11/11 |
Pārbaudīts pircējs | |
"The delivery was really slow but I get it mainly because of covid, anyways I loved the product, great website 👍🏽" | |
Recardo yousif (Surrey) | 21/11/11 |
Pārbaudīts pircējs | |
"Great price. Free shipping to Canada. Very fast shipping too!" | |
Brendan Currin (Brooks) | 21/11/11 |
Pārbaudīts pircējs | |
"Package arrived super late, with no update from SkatePro or UPS. Box arrived beat-to-crap, and everything was soaking wet. Luckily ice skates are ok getting wet...so the product wasn't ruined. But safe to say i will never order from this company again." | |
Tyson S. (Santaquin) | 21/11/11 |
Atbilde no SkatePro: Hi there, Thank you for your review! I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore. As for the condition of the box, I am terribly sorry 😟 But we are very glad that the skates did not get damaged. We hope you will enjoy them. Please let us know if you have any questions for us |
Pārbaudīts pircējs | |
"Products didn't arrive on time" | |
a. edwards (Eastbourne) | 21/11/11 |
Atbilde no SkatePro: Hi Adam, Thank you for your feedback! I can see that your parcel arrived 4 days late..😟 I am sorry about this. I believe your parcel was stuck at customs. Very sorry about this.I hope it did not cause a huge inconvenience Please let us know if you have any questions for us. Have a nice day! /Vesta |
Pārbaudīts pircējs | |
"Legit company. Product may arrive late but there are literally factors you have to variable in due to the whole pandemic." | |
John R. (Torrance) | 21/11/10 |
Pārbaudīts pircējs | |
"Great wheels. Looks awesome on the bike. Smooth ride!" | |
Troy Coughlin (Burlington) | 21/11/10 |
Pārbaudīts pircējs | |
"Very happy with product. High quality. Extremely prompt service and delivery." | |
Sinead Connolly (Omeath Co.Louth) | 21/11/10 |
Pārbaudīts pircējs | |
"Great skates at a good competitive price.." | |
Chantel Marshall (Monkleigh) | 21/11/10 |
Pārbaudīts pircējs | |
"The front wheel of the scooter has blocked after first day of use." | |
Constantin Alin Ghita (Arhlone) | 21/11/10 |
Atbilde no SkatePro: Hi there, Thank you for your feedback! I am really sorry about the issue. I can see that we have been communicating with you regarding this, and we have sent you a new set of bearings in hopes that it will get the scooter back into working condition soon 😊 Please let us know if you have any questions for us! |
Pārbaudīts pircējs | |
"Response times were fast and communications where good but they ship from Denmark so I am not sure how they qualify for a .ca domain. Kinda pulling the yarn a little. Good service and prices just not really Canadian which is where i wanted my $$ to go. Logistics from EU was what it is. Kinda wanted it to come locally." | |
Guy Thorburn (Vancouver (West Kitsilano / Jeri) | 21/11/10 |
Atbilde no SkatePro: Hi there Guy, Thank you so much for your time leaving a comment 😀 About the Canadian domain, I am sorry to hear that it was not that clear enough on the website. We have it to make the purchase with us much easier. This way you are able to see all the products within your language and, the prices in the local currency. Also, If you need to call us, you have a local phone number, so no additional cost to communicate with us :) I hope you enjoy your new pair of skis this winter season and, if you need something else from us, don't hesitate to contact our customer service team. We will be more than happy to assist you :) /Cristina |
Pārbaudīts pircējs | |
"Very pleased that the tyres were despatched more quickly than originally stated." | |
SUSAN PRIOR (Much Hadham Ward) | 21/11/10 |
Pārbaudīts pircējs | |
"Great quality BMX and service. Had a minor issue with one of the parts which was sorted out the same day I sent the email to SkatePro. Would highly recommend." | |
Greg M. (Dun Laoghaire) | 21/11/10 |
Pārbaudīts pircējs | |
"Dont ship to canada Unfortunately customer service is not much help and they dont really seem to care whether or not a person is out 500 dollars" | |
Dylan brown (WATERLOO) | 21/11/10 |
Atbilde no SkatePro: Hi Dylan, Thank you so much for your time leaving a comment! I am sad to hear that you had a bad experience buying with us. I can see that you were in touch with my colleagues the whole process, as we really care about our customers. We did find a solution for you, and I am happy that your order is in the way to you! You will enjoy your new BMX parts really soon! If you have any other questions, or if you need further assistance, don't hesitate to contact us again. We will be more than happy to help you. /Cristina |
Pārbaudīts pircējs | |
"Excellent! Fast shipping." | |
Alexandr T. (Lasnamäe) | 21/11/10 |
Pārbaudīts pircējs | |
"Highly recommended. Excellent service. Will buy here again. A+++" | |
Dan Samson (East Wenatchee) | 21/11/09 |
Pārbaudīts pircējs | |
"Perfect" | |
Kevin Jennings (Bray) | 21/11/09 |
Pārbaudīts pircējs | |
"My sprocket arrived on time ,all the way from Denmark to the uk. It's a great product and the team at skatepro answered my questions quickly." | |
Jamie S. (Bexhill on Sea) | 21/11/09 |
Pārbaudīts pircējs | |
"Product Arrived weeks late, and in really rough shape, components from bindings had gotten loss and banged around in the box during shipping." | |
Daniel M. (Pittsburgh) | 21/11/09 |
Atbilde no SkatePro: Hi Daniel, Thank you for your feedback! Firstly, I am very sorry about the delay... Usually we do not experience such massive delays, however, UPS had mechanical issues and many parcels could not have been placed on the plane in time, which resulted in a massive backlog in Europe. To our knowledge, this issue has already been resolved and there should not be any major delays anymore.:) As for the parcel, I am terribly sorry. I have emailed you regarding this. Please check your inbox as well as your spam folder and get back to us so we can offer a solution for you. /Vesta |
Pārbaudīts pircējs | |
"Order arrived as promised and pretty quick from across the pond." | |
eddie vargas (gunnison) | 21/11/09 |
Pārbaudīts pircējs | |
"I was worried that it will take a bit of time but in the end it all worked out well. The customer service team was really accessible." | |
Aime Pandi Bapaga (Watford) | 21/11/09 |
Pārbaudīts pircējs | |
"Very pleased with product arrived safe and sound. Good interaction with company good follow up would recommend skatepro as an online site" | |
Frances Thackeray (Dunfermline) | 21/11/09 |
Pārbaudīts pircējs | |
"Super fast delivery - skates are brilliant, quality is fantastic, my twins love them. Will be purchasing again for my older son for Christmas" | |
Anne O Grady (Broadford, Co.Clare) | 21/11/09 |
Pārbaudīts pircējs | |
"Love my skates and helmet! Super speedy delivery and amazing quality products. Thanks!" | |
Mey Newsom (Salem) | 21/11/09 |
Pārbaudīts pircējs | |
"Overall a good experience, due to global logistics issues it took a little longer than originally estimated. This was not due to SkatePro, if an upgraded shipping option is available it may be worth the money if your order is time sensitive. A little over 2 weeks to get the order is still pretty fast considering the situation. The skis were delivered undamaged, but I think they could've been packaged better. That's the only reason for 4 stars vs 5 stars." | |
Reid Land (Henrico) | 21/11/09 |
Pārbaudīts pircējs | |
"Very satisfied, will order again." | |
Randy Owens (Franklin) | 21/11/09 |
Pārbaudīts pircējs | |
"Amazing. Found these rollerskates last minute for my daughter's 7th birthday. Exactly what we were looking for! Perfect, perfect perfect gift. The fit was right(thanks to reviews and recommendations), shipping was quick, and overall THE coolest gift she got. Thank you. We are very satisfied!!!" | |
S. Young (Ottawa) | 21/11/09 |
Pārbaudīts pircējs | |
"Perfect" | |
David Zwick (Wellesley) | 21/11/09 |
Pārbaudīts pircējs | |
"Best place to shop. Thank you!!!" | |
Bill T. (Modesto) | 21/11/09 |
Pārbaudīts pircējs | |
"So far everything I have ordered have gone without a hitch!" | |
M. Simpson (Liff) | 21/11/08 |
Pārbaudīts pircējs | |
"Skis, boots and poles all arrived quickly and seem to be the right sizes. The skis came with bindings mounted but that was not abundantly clear from their website so ordered a pair of bindings and mounting plates due to that. While I could ship them back, the cost of doing so would probably eliminate most of the refund. Staff should have caught that error and sent a confirmation email before finalizing the order. Their website should not indicate that bindings will not be mounted as they were not ordered with the skis either. A minor irritation overall as I will be skiing this winter!" | |
Mark Holden (Toronto) | 21/11/08 |
Atbilde no SkatePro: Hi Mark, Thank you for your feedback! I can see that the skis you have ordered are Atomic Redster S7 Skate + Binding Cross Country Skis. The name of the skis mention that the bindings are included. I am sorry if you have missed this information.. Usually, once the order is placed for skis and bindings separately, the system stops the order for our inspection. However, it did not do that this time, as the skis already come with bindings, therefore there was no need for us to check the compatibility of skis and bindings. You are right though, you did order a mounting plate and bindings separately as well, however, as mentioned before, since the skis come with its own bindings, the system did not recognize the need to pause the order. I am very sorry about this inconvenience. This is a very specific case, which typically never occurs as we inspect each order that the system stops... You can still return the bindings and plates back to us, however, if you do not wish to do so, I believe you can always sell them online. Again, I am sorry about this case... Let us know if you have any questions for us😊 /Vesta |
Pārbaudīts pircējs | |
"Everything came in good condition just be sure to order on a Sunday night it will be Monday morning where they ship from.👍🏼👍🏼" | |
Julio Escoto (Houston) | 21/11/08 |
Pārbaudīts pircējs | |
"These are the best boots for growing kids and growing feet! Skatepro shipping was faster than I thought, especially with all the pandemic hold ups." | |
Rebecca Dingo (Amherst) | 21/11/08 |
Pārbaudīts pircējs | |
"Great" | |
Sylvain Fraser (Dolbeau-Mistassini) | 21/11/08 |
Pārbaudīts pircējs | |
"Wonderful service but the product didn't fit well enough due to my body shape" | |
Tinh c Lam (Paia) | 21/11/08 |
Pārbaudīts pircējs | |
"My son was very happy with the scooter he received. We will definitely purchase from here again in the future." | |
Stephanie L. (Lethbridge) | 21/11/08 |
Pārbaudīts pircējs | |
"Great service and everything showed up earlier than expected" | |
Lorne Ziemer (Prince George) | 21/11/08 |
Pārbaudīts pircējs | |
"Great product and service." | |
Bradley Blake (Gloucester) | 21/11/08 |
Pārbaudīts pircējs | |
"Quick shipping, perfect packaging. Very happy with the service and the longboard!" | |
Z. Pahl (Hastings) | 21/11/08 |
Pārbaudīts pircējs | |
"Arrived on time. Perfect fit. Great service." | |
Grace Buckley (Highbury West) | 21/11/08 |
Pārbaudīts pircējs | |
"Good customer service although sometimes a bit of a delay in receiving answers to questions" | |
Kate Brown (Whitehorse) | 21/11/08 |
Pārbaudīts pircējs | |
"Absolutly perfect service" | |
Darren Wilson (Lower Darwen) | 21/11/08 |
Pārbaudīts pircējs | |
"Great quality and fast delivery." | |
Malwina Dopierala (Ballincollig) | 21/11/08 |
Pārbaudīts pircējs | |
"Products arrived on time, well packaged and look fab! Thanks" | |
Victoria Jane Barrett (Shefford) | 21/11/08 |
Pārbaudīts pircējs | |
"Excellent. So efficient" | |
Killian M. C. (Mallow Co. Cork) | 21/11/08 |
Pārbaudīts pircējs | |
"I am very reluctant to leave 5 stars but I feel its not skatePro that is at fault here. placed an order and they est my package to arrive on 26/10 the courier GLS are shocking. No update on parcel in 48 hours. Seems to be stuck in endless loop going between hubs in France. Contacted yesterday who said they would raise a query with GLS and come back to me, havent yet heard anything but in the mean time I rang GLS advised that the parcel is not set to even arrive in Ireland for 5 days! a full week after the est del date,. Very upset. I have to give 5 stars to skatepro. Any time I contact them they are really helpful.very kind and offer a great service. Just really sad I wont have my parcel for my Birthday now as 2nd Nov. My package came. Sadly have to report there is a large split in my board and marks all over the grip tape. There is rush on axles of trucks and nuts on wheel end have been marked as if skated them prev and landed in Primo - awaiting update from SkatePro Claims" | |
Damien P. (Waterford) | 21/11/08 |
Atbilde no SkatePro: Hi there Dylan, Thank you for taking the time to leave a review. I am very sorry about the experience that you've had with us, this is certainly not how we want our customers to feel. However, I can see that my colleagues were in touch with you all the time trying to resolve this for you. I am glad that our colleagues who work with this kind of claims find a solution for you, but if you need any other thing from our side, please reach out our customer service team. We will be more than happy to assist you further. Again, I apologize for this experience, and I'm looking forward to hearing back from you. /Cristina |
Pārbaudīts pircējs | |
"Easy to navigate website, delivery was quick, with the ability to track. Very pleased so far." | |
Johnson C. (Toronto) | 21/11/08 |
Pārbaudīts pircējs | |
"Great scooter, very happy with it. Also really enjoying the gloves. Would definitely recommend." | |
Martina B. (Calgary) | 21/11/08 |
Pārbaudīts pircējs | |
"Fast delivery with all items well packaged. Good value and great quality products" | |
claire murphy (castlemartyr) | 21/11/08 |