Atsauksmes par SkatePro
Pārbaudīts pircējs | |
"I had a problem with an item I purchased. SkatePro were extremely helpful.Can't fault them." | |
Adrienne D. (Portsmouth) | 22/02/28 |
Pārbaudīts pircējs | |
"Great gear, the postage company used was rubbish. Gls and parcelforce are just the worst, most awful companies and I ended up just going to collect the items myself. For the love of all that is good in this world, change delivery companies, a carrier pigeon would have been better. 5 stars otherwise" | |
David Shaw (Reading) | 22/02/28 |
Atbilde no SkatePro: Thank you so much for your effort in writing this review. I do understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. As you might have noticed, several delivery companies are facing delays now, but I can assure you that SkatePro is actively looking into new options and better services also with regard to delivery. 👍 // Doreen |
Pārbaudīts pircējs | |
"Spot on" | |
Stephen p. (Epworth) | 22/02/28 |
Pārbaudīts pircējs | |
"Fast delivery all good!!" | |
Craig Andrew sainty (Ipswich) | 22/02/28 |
Pārbaudīts pircējs | |
"Great service!" | |
Nick D. (Lenzie) | 22/02/28 |
Pārbaudīts pircējs | |
"Great product and fast delivery, will definitely be purchasing from here again." | |
Marc McGuire (Aberdeen) | 22/02/28 |
Pārbaudīts pircējs | |
"Customer service is great and staff very helpful. But not good quality items" | |
Vira Rudenko (Guildford) | 22/02/28 |
Atbilde no SkatePro: Thank you so much for your effort in writing this review. At SkatePro we sell budget as well as high-end products and everything in between. I can see that we have found a solution with you with regard to the product you ordered that was broken. We are more than happy to help you find a quality product, feel free to reach out to us on phone, chat or email@skatepro.uk 👍 /Doreen |
Pārbaudīts pircējs | |
"I have used Skatepro a few times now. Great service as always. Fast delivery, especially as coming from abroad. Very happy with my good quality Shadow conspiracy T-shirt and a bonus it was on sale as well." | |
Chris B. (Hastings) | 22/02/28 |
Pārbaudīts pircējs | |
"Great skates, great quality and easy to maneuver for a beginner like myself. I am size 5 and took a 6, very tight fit" | |
Irina trusca (Watford) | 22/02/28 |
Pārbaudīts pircējs | |
"SKATEPRO have been brilliant! Easy ordering and quick shipping! They sell quality items too!" | |
Mrs Clare Dobbs (Newport) | 22/02/28 |
Pārbaudīts pircējs | |
"Fantastic experience in a post-brexit world. Skatepro sort out all the customs fees and include it in the cost so no fear of additional fees" | |
Joe Trottet (Dumbarton) | 22/02/28 |
Pārbaudīts pircējs | |
"Just as described, arrived timeously" | |
Philip Jones (FORFAR) | 22/02/28 |
Pārbaudīts pircējs | |
"Excellent product and great service" | |
Alex Power (Cork) | 22/02/28 |
Pārbaudīts pircējs | |
"Customer service is great and staff very helpful. Now my go to Skate shop. Very happy with the service and product. Will shop again for sure :-)" | |
Shamyl Jawdokimov (London) | 22/02/28 |
Pārbaudīts pircējs | |
"Excellent service and great product!" | |
Stephen James (Essex) | 22/02/28 |
Pārbaudīts pircējs | |
"Great skates" | |
Joseph Richardson (Folkestone) | 22/02/28 |
Pārbaudīts pircējs | |
"Good service and fast delivery 👌🏻" | |
Scott Bartlett (Detling) | 22/02/28 |
Pārbaudīts pircējs | |
"Tried to return a pair of skis and was told I couldn't because the bindings had been mounted on them. I'm no expert, but bindings can be removed right? So much for "hassle-free" returns. Won't be doing business here again." | |
Alexander D. Mitchell (Westbrook) | 22/02/28 |
Atbilde no SkatePro: Thank you for your return. During the ordering process of your cross country skis including bindings, we have informed you several times that if you choose for the mounting service, that your right of withdrawal will no longer apply when assembly of products begins. We have customized the product for you, and, as you will also find in our Terms & Conditions, it is then not possible any more to return. // Doreen |
Pārbaudīts pircējs | |
"Quality, the only down-point is that the bushings on Chaya Jump 2.0 are a bit too stiff, but it could just be me, since I normally ride inline" | |
Pikis Pi (William Morris) | 22/02/26 |
Pārbaudīts pircējs | |
"Size chart was accurate, arrived when stated. Will use these guys again" | |
Alberto Castellon (WINCHESTER) | 22/02/26 |
Pārbaudīts pircējs | |
"I bought it for my niece's birthday. She loves it! 🥰🥰🥰🥰🥰🥰🥰 It is made of high quality materials and innovative design! The top made of navy crystals is fabulous!! and the cat is so cute!" | |
Natalia F. (Barking) | 22/02/25 |
Pārbaudīts pircējs | |
"Item arrived quickly and had great customer support" | |
Marius Pui (Birmingham) | 22/02/25 |
Pārbaudīts pircējs | |
"Super quality products." | |
Jodie Reddy (King's Lynn) | 22/02/25 |
Pārbaudīts pircējs | |
"Excellent skates easy return’s great company" | |
Cindey Kurylo (Bristol) | 22/02/25 |
Pārbaudīts pircējs | |
"Fast , efficient, good choice, quality & availability of stock. Sam at customer service was great when I needed to change the size I ordered by mistake. Quick on delivery and we’ll packaged. Highly recommended 5*" | |
Elaine Summers-Kemp (Earls Barton) | 22/02/25 |
Pārbaudīts pircējs | |
"Gotta say, my experience with SKATEPRO was awesome. I ordered a pair of xc skis and bindings. I was surprised to find gear in stock that worked for me. Their prices were great, and I bought stuff. Then after receiving a shipping notification, I realized SKATEPRO is in Europe. I'm in the US (Colorado). The SKATEPRO team double checked what I needed, communicated shipping details, and did a great job mounting bindings. Their service was second to none. I will most definitely look to them for more gear. Nice work, I dig my skis." | |
Corey Engen (Fort Collins) | 22/02/25 |
Pārbaudīts pircējs | |
"Excellent, efficient service. Super quality products" | |
donna maplesden (Waterlooville) | 22/02/25 |
Pārbaudīts pircējs | |
"Great prices and equipment." | |
Simon Redmile (Norton) | 22/02/24 |
Pārbaudīts pircējs | |
"Great product and great service. My hands have never been so warm while swimming in the North Sea." | |
Suzanne Armitage (Seaham) | 22/02/24 |
Pārbaudīts pircējs | |
"The skates were very well packaged but they took a little bit longer to arrive than was indicated when I ordered." | |
Tess Cullen Byrne (Dublin) | 22/02/24 |
Pārbaudīts pircējs | |
"Arrived within promised dates. Good products. Would recommend." | |
Matt Boyle (Lisburn) | 22/02/24 |
Pārbaudīts pircējs | |
"Ordered on 11th. Arrived on 21st. When ordered was assured 4 working days. Pretty poor tbh." | |
Andrew McSherry (Newton Mearns, Glasgow) | 22/02/24 |
Atbilde no SkatePro: Thank you so much for your effort in writing this review. During the ordering process we shared an estimated delivery window with you reaching from Tuesday 15 Feb - Monday 21 Feb. We estimate these times for you and in some cases the courier experiences delays that are out of our control. However, I am happy to see that your order was delivered within the estimated delivery window! 👍 // Doreen |
Pārbaudīts pircējs | |
"DO NOT PURCHASE FROM THIS COMPANY IF YOU ARE ORDERING DIFFERENT SIZES TO VERIFY FIT. YOU WILL HAVE TO PAY $20.00 TO RETURN ANYTHING. THEY ARE NOT BASED IN THE US. READ RETURNS PAGE CAREFULLY. LOST A THIRD OF THE PRODUCT MSRP ON RETURN SHIPPING." | |
Nick Frioli (New Bern) | 22/02/24 |
Atbilde no SkatePro: Thank you so much for your effort in writing this review. It is correct that our return costs are $19. You find this information indeed at the return page, as well as in our Terms & Conditions. We try therefore to give as accurate as possible sizing information in our size guides, as well as advice on our website and via phone, chat or email. /Doreen |
Pārbaudīts pircējs | |
"Great products. Great service." | |
Kenneth Heads (Jarrow) | 22/02/24 |
Pārbaudīts pircējs | |
"I'm really in love with the skate rollers that I bought. I bought one for me and another one for my wife and all the security stuff. Everything was delivered on time and have really good quality." | |
Victor de Paula Pereira dos Santos (Cork) | 22/02/24 |
Pārbaudīts pircējs | |
"Placed Order Feb 6th Order Was stuck in Germany for over a week. Feb 14th - I emailed support requesting to cancel the order as I did not think I would receive it in time for the birthday gift. Feb 15th - Support replied and stated they requested a return to sender and UPS updating the tracking accordingly. Support stated I would get my refund when they receive the item so I ordered the items locally. Feb19th - The order shipping was then changed back to my address and the item is out for delivery regardless of the cancel request and return to sender issues by skate pro. Update: after repeat cancel requests they are still trying to deliver the package to me forcing me to challenge this with my bank and possibly take legal action. I can't believe how many times I had to ask with all my requests being ignored. Absolutely worst customer service. Nice people but they arent doing what they say. Would Give zero stars if I could." | |
Bryon Berney (Lansing) | 22/02/24 |
Atbilde no SkatePro: Thank you so much for your effort in writing this review. At the moment, UPS has some issues due to Corona outbreaks and handling the many requests they got via consignees and senders due to the delay in the delivery. As we also just informed you about in the email we've sent to you, SkatePro is keeping a close eye on the situation to make sure you receive your refund. Once again, our apologies for the situation. Please feel free to contact us again if you have further questions. /Doreen |
Pārbaudīts pircējs | |
"Quick delivery and good quality products" | |
Sarah Watson (Luton) | 22/02/24 |
Pārbaudīts pircējs | |
"The SkatePro crew are great to deal with. Professional and courteous with a great customer focus. I will purchase again." | |
Nigel Kelly (Julianstown, Co. Meath) | 22/02/24 |
Pārbaudīts pircējs | |
"Product arrived quickly, all as expected thank you" | |
Sarah P. (Worcester) | 22/02/24 |
Pārbaudīts pircējs | |
"Awesome!" | |
C. Lee (Hinton) | 22/02/24 |
Pārbaudīts pircējs | |
"Fast delivery,good wheels for decent price and they come with bearings so its was a easy choice for me . Would recommend!" | |
Ondrej Jedlicka (Dublin 14) | 22/02/23 |
Pārbaudīts pircējs | |
"Great service..use again" | |
A. Fox (Stevenage) | 22/02/23 |
Pārbaudīts pircējs | |
"Ordered a pair of skis and bindings from this company, they mounted them for me. Impressed with how well mounted they are exactly if not better then what I would have done myself. Exactly to the specification I asked which saved me a lot of time. Overall company is killer and has a great selection for skiers. They through in some free stickers and the packaging was safe even when shipping from germany with terrible delays due to covid." | |
John Moore (Northfeild) | 22/02/23 |
Pārbaudīts pircējs | |
"Very happy with the service, I have shopped here before, never had any complaints" | |
Johannes R. De Bruin (Wexford) | 22/02/23 |
Pārbaudīts pircējs | |
"Delivery was very fast and I love my roller blades Will definitely recommend" | |
Eva Marcekova (Dublin 1) | 22/02/23 |
Pārbaudīts pircējs | |
"Absolutely fantastic service, great price, very fast shipping, highly recommended." | |
Urszula Mickiewicz- Pietkun (Nottingham) | 22/02/23 |
Pārbaudīts pircējs | |
"Great product! I bought new Rio Magic skates. They arrived in good time, safely packaged and are of excellent quality. The skates are comfy and I'd definitely suggest a size down as recommended on the website." | |
Jackie Hall (Leeds) | 22/02/23 |
Pārbaudīts pircējs | |
"Excellent product, well packaged, delivery time & quality brilliant, many thanks." | |
Charles Little (Wickham Bishops) | 22/02/23 |
Pārbaudīts pircējs | |
"Love my ski jacket! Great price and great customer service. Dispatched next day and notified of delivery all the way. Totally recommended!" | |
Charlotte Turner (Brighton) | 22/02/23 |
Pārbaudīts pircējs | |
"Great company, really friendly customer service. Thank you :)" | |
Chris B. (Newquay) | 22/02/23 |
Pārbaudīts pircējs | |
"Great service start to finish" | |
Aisling Forde (Cork) | 22/02/23 |
Pārbaudīts pircējs | |
"Aaa" | |
Ian Tod (Ravenstonedale Ward) | 22/02/23 |
Pārbaudīts pircējs | |
"Great product choice and service. The delivery was fast and order exactly as described. Highly recommended" | |
Tobias M. (London) | 22/02/23 |
Pārbaudīts pircējs | |
"Initially chose a board that had a stock error once they confirmed the order, but they emailed with some suggested options and then didn’t make me pay extra for a different choice. Top class service, will deffo buy again from here.!" | |
Daniel Beaulieu (Long Buckby) | 22/02/23 |
Pārbaudīts pircējs | |
"The worst shopping experience through a website. I ordered my snowboard because I was going on vacation 3 weeks early. It will be almost 2 months and I still have not received my order. A total disrespect" | |
Renzo Medvescig (Miami) | 22/02/23 |
Atbilde no SkatePro: Thank you so much for your effort in writing this review. I understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. We have tried to update you about the situation of your order being stuck and I see that your parcel arrived eventually. You will receive an email shortly from us with a final update about the reason of the delay at our courier. Once again, our apologies. /Doreen |
Pārbaudīts pircējs | |
"Great, prompt efficient service" | |
Andrew Vigus (Suffolk) | 22/02/22 |
Pārbaudīts pircējs | |
"Buying some quads for a gift. After asking them to make the packaging discreet I got a pretty lazy response saying it wasnt possible because the tape they use on the box is branded. Very Disappointing. Let's hope the skates aren't. Not a good start. furthermore there poor choice of courier runied a perfectly good birthday present. Wouldn't recommend. Also misleading busniess name meant that delivery was much longer than you expected. Very poor. wont be buying or recommending" | |
Mr Matthew Felton (Forest Hill) | 22/02/22 |
Atbilde no SkatePro: We are sorry to hear that you are unhappy with the service :( Unfortunately, we cannot remove the tape with our Skatepro logo on it, due to security, as well as ability to tell if our parcels have been opened or compromised during shipping. We are sorry that the parcel was not there in time for the birthday, however, I can see that we sent you an email with your estimated date of delivery which was between 15th-17th of February, and that it actually arrived on the 17th. We are so sorry for any inconvenience and hope that the person who recieved the present loved it😊😊/Emma |
Pārbaudīts pircējs | |
"Absolutely fantastic company ordered from UK, was here in about 1 week. Got 2 bmx bikes pegs gyro and other bits and pieces for close to £400 cheaper than anywhere else. Would defo recommend 👌" | |
Daniel Cuthbert (Finedon) | 22/02/22 |
Pārbaudīts pircējs | |
"Great service no complaints" | |
Martyn Hirst (Ardsley and Robin Hood Ward) | 22/02/22 |
Pārbaudīts pircējs | |
"Great skates my son loves them .good quality and fit highly recommend" | |
Mrs Sara radford (West sussex) | 22/02/22 |
Pārbaudīts pircējs | |
"Great bag and skate guards. Arrived promptly too." | |
Seniz Halil (Datchet) | 22/02/22 |
Pārbaudīts pircējs | |
"Great." | |
GHEORGHII FURCULITA (Basildon) | 22/02/22 |
Pārbaudīts pircējs | |
"Arrived fast, packaged well, great quality." | |
Roberta Stote (Swansea) | 22/02/22 |
Pārbaudīts pircējs | |
"Dispatched the day I bought, which I was really impressed with. The guards themselves are AMAZING. I’ve been told by another skater that the leather palm covers will tear but can be easily repaired with tape. So far though, so good! The fit is great and my wrists feels super secure and not at risk of twisting/jarring like I had with my last guards. I won’t go back to cheaper products now." | |
Carrera-Leigh Dix (Mile End East) | 22/02/22 |
Pārbaudīts pircējs | |
"An excellent product, quick service and delivery. The recipient, my grandson, delighted." | |
ALISON Macleod (Wadebridge) | 22/02/22 |
Pārbaudīts pircējs | |
"Great Experience with SkatePro - was able to do an extensive check into different areas of interest, the product itself & it's functions, and then on ordering, the delivery was within 4 days. Very pleased with both service & product!" | |
Ciara Jordan (Cork) | 22/02/22 |
Pārbaudīts pircējs | |
"Great service and quick delivery!" | |
Naomi Takezoe (Bristol) | 22/02/22 |
Pārbaudīts pircējs | |
"Good service and after sales service" | |
William Bennions (Redcar) | 22/02/22 |
Pārbaudīts pircējs | |
"All good, can’t beat a free sticker!" | |
Jason fisher (Lincoln) | 22/02/22 |
Pārbaudīts pircējs | |
"Excellent from order to delivery" | |
Rob Davis (Tallaght) | 22/02/22 |
Pārbaudīts pircējs | |
"Item as described and good quality. It was much cheaper with Skatepro. It just have to be prepared to wait for it… hence not 5 stars. My stomp pad took about 2 weeks." | |
Ivan Marshman (Colden Common) | 22/02/22 |
Pārbaudīts pircējs | |
"Great item. Really pleased with this" | |
Thomas Hemming (Bristol) | 22/02/22 |
Pārbaudīts pircējs | |
"So gorgeous, so fun and such fast delivery!!" | |
Aoife Stafford (Newtownabbey) | 22/02/22 |
Pārbaudīts pircējs | |
"Brilliant Excellent value Impressed with the products you sell I will always mention you guys All the best JP" | |
JP P. (Brighton) | 22/02/22 |
Pārbaudīts pircējs | |
"Excellent customer service - I had a problem with a faulty tyre which was quickly replaced. Very happy - great value and free shipping to the UK 🙌🏼" | |
John Bowman (North Shields) | 22/02/22 |
Pārbaudīts pircējs | |
"I ordered ski boots almost a month ago and I have yet to receive them. I had to reach out to the company to check the status of my order. Otherwise, I would still be in the dark. Still waiting for my merchandise. Poor customer service…" | |
Ramon F. (Aledo) | 22/02/22 |
Atbilde no SkatePro: Thank you very much for your review. I understand your disappointment with the parcel not arriving during the estimated window, but unfortunately we can only estimate these times for you and in some cases the courier experiences delays that are out of our control. We have tried to update you as much as we could on the situation at our courier, who eventually delivered to you. We really appreciate your feedback and have done everything in our might to make sure this is not happening again. // Doreen |
Pārbaudīts pircējs | |
"Friendly, knowledgeable and professional service." | |
Conor Heduvan (Mullingar) | 22/02/22 |
Pārbaudīts pircējs | |
"Brilliant products. Great price. Fast delivery" | |
Maurice Roach (Beckenham) | 22/02/22 |
Pārbaudīts pircējs | |
"Great service, prompt delivery" | |
Lorna McMillan (Salford) | 22/02/21 |
Pārbaudīts pircējs | |
"Great skateboard, lovely graphics too." | |
Meera Pirie (Birstall Wanlip Ward) | 22/02/21 |
Pārbaudīts pircējs | |
"Excellent very happy" | |
Neil Records (Norwich) | 22/02/21 |
Pārbaudīts pircējs | |
"This is my wife’s first pair of ice skates and they fit great, price was good and delivery was quick too." | |
Stuart A. (Bristol) | 22/02/21 |
Pārbaudīts pircējs | |
"Love the skates, so comfy and considerably considerably lighter than my impalas (which was the main thing I wanted), looking forward to going to the rink to try them out!" | |
Rachael Vernon (Fleetwood) | 22/02/21 |
Pārbaudīts pircējs | |
"I don’t really know what to say But you have good customer service" | |
Craig Boyer (Bracknell) | 22/02/21 |
Pārbaudīts pircējs | |
"I got a skimboard in its packaging and boxed up with no damage to the box but SkatePro decided to send me a damaged skimboard. It had a big chunk out of it and was very easy to see. In fact it was impossible to not see so in pretty disappointed that they decided to change it and send it anyway. I had communicate with several other people and they never offered me a cut prices or anything. I sent it back and I am currently waiting for a new one that isn’t damaged." | |
Martin Black (Inverness) | 22/02/21 |
Atbilde no SkatePro: We are so sorry for this mistake :( As discussed on email, we have shipped a brand new replacement and hope that you love the skimboard when you recieve it😊 We really appreciate your patience! Have a lovely day/Emma. |
Pārbaudīts pircējs | |
"Very quick service" | |
Elizabeth Horner (Brockham) | 22/02/21 |
Pārbaudīts pircējs | |
"Great service and fast delivery to UK. Wife really likes them which is why it’s reviews as excellent. If she is happy, everyone is happy." | |
Paul Fidler (Darlington) | 22/02/21 |
Pārbaudīts pircējs | |
"Great wheels love skatepro fast postage great site" | |
Ollie ryder (Ballina) | 22/02/21 |
Pārbaudīts pircējs | |
"You sent me 9 junior I an an adult !" | |
Jason Burrow (Reading) | 22/02/21 |
Atbilde no SkatePro: We are sorry to hear that you did not reieve the right size :( We always recommend using the size chart on our products, and measuring your foot, rather than going by the shoe size, to ensure that you get the right size😊 Please do not hesitate to get in contact with us if you need a hand with a size in future./Emma |
Pārbaudīts pircējs | |
"Perfect!" | |
Silvija S. (Cork city) | 22/02/21 |
Pārbaudīts pircējs | |
"Absolutely love my skates, a perfect fit but I may have got carried away🤪 I thought it would be like getting back on a bike, no such luck, but I’ll keep going and hopefully master it 😂" | |
yvonne O Donoghue (DINGLE) | 22/02/21 |
Pārbaudīts pircējs | |
"Fits the he helmet just fine... I've added a drawstring bag to put it in first as there isn't really much of a padded lining. Really sturdy though so happy to put in luggage hold. Great service" | |
James Clement (Pontypool) | 22/02/21 |
Pārbaudīts pircējs | |
"perfect, thank you" | |
Anna Petryayeva (Cheshunt, Waltham cross) | 22/02/21 |
Pārbaudīts pircējs | |
"Delighted with my skates and the very fast efficient service" | |
Maire Begley Merz (Glanmire) | 22/02/21 |
Pārbaudīts pircējs | |
"Very helpful and fast delivery will use skatepro again no problem" | |
Shaun Kingston (East Cowes) | 22/02/21 |
Pārbaudīts pircējs | |
"Superb!" | |
Claire Herron Williamson (Nottingham) | 22/02/21 |
Pārbaudīts pircējs | |
"Excellent products, fantastic prices but slow deliveries. and had to collect myself as the courier they use is foreign so nothing in English for track and trace and hard communication not an easy process" | |
MARK JELF (CHELTENHAM) | 22/02/21 |
Atbilde no SkatePro: Thank you so much for your effort in writing this review. We adjust our expected delivery time to the warehouse we ship from. This expected delivery window is already visible when you add the products to your basket. I can see that you collected your parcel within the expected delivery time. As our warehouses are located in Belgium and Denmark we ship with GLS, but your parcel will be delivered with ParcelForce. Our apologies for the inconvenience. /Doreen |
Pārbaudīts pircējs | |
"Excellent company to deal with throughout." | |
David Stuart (Evesham) | 22/02/21 |
Pārbaudīts pircējs | |
"Freel great prefect fit and great fun" | |
Denise Pimley (Mulhuddart) | 22/02/21 |
Pārbaudīts pircējs | |
"Excellent service as always" | |
Riley Barry (Waterford) | 22/02/21 |