Atsauksmes par SkatePro
Pārbaudīts pircējs | |
"The website is skatepro.uk so you think you are buying within the Uk. I have to return an item and I discover I have to buy a shipping label and send it to Denmark. The website is misleading." | |
Jill N. (London) | 22/12/31 |
Atbilde no SkatePro: Hi Jill, thank you for taking your time to give us feedback. We're sorry to hear that you had difficulties with our website. We are a Danish company, based in Denmark. This information can be found on our website. The domain is uk., because we are registered in the UK. This also means that our customers don't need to pay extra fees when ordering from us or returning items to us. We hope to see you again among our customers. 😊 /SkatePro Customer Connection Team |
Pārbaudīts pircējs | |
"Good price, comfortable socks and they arrived in time for Christmas" | |
Susan Hall (Benfleet) | 22/12/31 |
Pārbaudīts pircējs | |
"I bought this Lucky skate Pro for my great grandson he was so happy he say it is the best ." | |
Lillian Seymour (Langley) | 22/12/31 |
Pārbaudīts pircējs | |
"Fast delivery. Product as described" | |
Louise W. (Dun Laoghaire, co. Dublin) | 22/12/30 |
Pārbaudīts pircējs | |
"Quick delivery, top products, easy to use website. Thank you" | |
Will James (Rhoose) | 22/12/30 |
Pārbaudīts pircējs | |
"Arrived very quickly. Perfect size. Great fun was had on Christmas morning and ALL day!" | |
Maureen Mc Kenna (Killybegs, Co Donegal) | 22/12/30 |
Pārbaudīts pircējs | |
"Ordered a complete set of parts my son wanted for Christmas. Skatepro prices were very competitive and their delivery service was on-time. Great service, thank you for making my son's Christmas." | |
Andrew M. (Yarkhill) | 22/12/30 |
Pārbaudīts pircējs | |
"Ordered some Hard to Find Rp N Dip socks (4 pairs) for a Xmas Gift - they arrived perfect and on time! Will deffo shop this store again!" | |
MARK D. (Stockport) | 22/12/30 |
Pārbaudīts pircējs | |
"Great service and amazing products!! Will definitely purchase again" | |
Elena K. (Lake Orion Orion) | 22/12/30 |
Pārbaudīts pircējs | |
"Good contact and follow up when I had a issue with delivery, could be more helpful, good customer service" | |
Wendy Ramm (Wetheral) | 22/12/30 |
Pārbaudīts pircējs | |
"Great scooter my son loves it!" | |
Jack Wing (Essex) | 22/12/30 |
Pārbaudīts pircējs | |
"Always a pleasure to deal with :)" | |
Donna James (Alton) | 22/12/30 |
Pārbaudīts pircējs | |
"Great service and products as expected. Very happy" | |
Lucy Duns (North Berwick) | 22/12/30 |
Pārbaudīts pircējs | |
"Good delivery Good quality clothing and size of clothing good too" | |
Paul c. (Birchington) | 22/12/30 |
Pārbaudīts pircējs | |
"Great price great delivery highly recommended" | |
Richard Woodman (Thornbury) | 22/12/30 |
Pārbaudīts pircējs | |
"Quick delivery and good product." | |
Kerry Mills (Newhaven) | 22/12/30 |
Pārbaudīts pircējs | |
"You guys rock. Fast shipping, products were exactly as advertised, amazing. The a ton." | |
Joe L. (Crapaud) | 22/12/30 |
Pārbaudīts pircējs | |
"Quick and efficient service." | |
Fiona Taylor (Eastleigh) | 22/12/30 |
Pārbaudīts pircējs | |
"What great skates top quality too they are brilliant my daughter just absolutely loves them we cannot fault them in any way she's a size 5 so ordered a 6 and prefect... they are so great ..." | |
Siobhan OBrien (Rylane Co Cork) | 22/12/30 |
Pārbaudīts pircējs | |
"delivery was good. Product not so much. Damaged and marked on arrival. Was a Santa present so we still had to gift it for Xmas morning." | |
Simon Mcelhinney (Lifford, Newtowncunningham) | 22/12/29 |
Atbilde no SkatePro: Hi Simon, thank you for taking your time to give us feedback. It helps us a lot to offer the best service to our customers. We apologize that you received your product damaged. There are many factors that can lead to a damaged item, such as production errors, transportation issues, or mishandling during the custom clearance process. Even though SkatePro strives for perfection, mistakes can happen. We would like to offer you some compensation as customer credit for the inconvenience. You can access this among your SkatePro credits, and you can use it on your next purchase. We wish you a nice day! 😊 /SkatePro Customer Connection Team |
Pārbaudīts pircējs | |
"Great product and service" | |
Stephen R. (Dublin 24) | 22/12/29 |
Pārbaudīts pircējs | |
"Everything was good my son soo happy." | |
Maristela Filer (Seaton) | 22/12/29 |
Pārbaudīts pircējs | |
"Order arrived quick and was exactly what I was looking for! Thanks SkatePro!" | |
Jayme Thayer (Jurupa Valley) | 22/12/29 |
Pārbaudīts pircējs | |
"Skates fit the kids perfect and they loved them!" | |
Paul Harris (Petersburg) | 22/12/29 |
Pārbaudīts pircējs | |
"Took a long time to arrive but it worked how I wanted it" | |
Darryn Mcdonald (Shoreham) | 22/12/29 |
Pārbaudīts pircējs | |
"First time ordering from Skatepro and a very happy customer as I found exactly what I needed and only place that had it looking online! I’m going to order more from this awesome store! Thank you Skatepro from Alaska!" | |
Robert Holben (Anchorage) | 22/12/29 |
Pārbaudīts pircējs | |
"Although products were fine- one of the items did not work out. To return is difficult and expensive. I will not purchase from them again. I ended up keeping the unneeded item becuase I can not figure out the return address even when I emailed and directly asked for it. Unsatisfied customer for sure." | |
Alison MP Spangler (Grawn) | 22/12/29 |
Atbilde no SkatePro: Hi Alison, thank you for taking your time to give us feedback. We're sorry to hear you had difficulties with our return policy. To return an item, our customers need to register their return and pay for the return label. It's not needed to fill out a form for the return address, because we take care of that. After you messaged us, we explained you the process. We haven't received a reply after the last email. We're happy to guide you through, if you need further assistance, so feel free to call us or reach out to email@skatepro.com. 😊 /SkatePro Customer Connection Team |
Pārbaudīts pircējs | |
"The apex deck arrived with a dented neck which we discovered when my son opened the box on Xmas day and tried to put the headset in place. Rather than disappoint my son and send the deck back I managed to hammer out the dent and get the headset in place. I am disappointed as the deck is expensive and would not of expected a quality product to of arrived this way. All other products were excellent." | |
Stuart fawkes (Mardy ED) | 22/12/29 |
Atbilde no SkatePro: Hi there! We are sorry to hear that the deck arrived with a dent - we totally agree, that a product of that quality and price range should be in perfect condition when received. We totally understand the situation and solution - as you know, you are always welcome to reach out to us in a situation like this, so we can find a solution. Happy to hear that it all worked out in the end and that the rest of the products live up to expectations :) /SkatePro Customer Connection Team |
Pārbaudīts pircējs | |
"Very happy! Quick and easy to UK!" | |
Mr t. e. f. (Kilmarnock) | 22/12/29 |
Pārbaudīts pircējs | |
"Excellent service, delivered in time, will definitely use again" | |
Jackie Frost (Stoke-on-Trent) | 22/12/29 |
Pārbaudīts pircējs | |
"Great Service!" | |
Leanne Rose (Steady Brook) | 22/12/29 |
Pārbaudīts pircējs | |
"I purchased a ramp for my nephew when it came up under my SkatePro search for "scooter accessories". The ramp was too small to be used with a scooter, the scooter top just jammed up against it while the back wheels were still on the ground. I would say this is false advertisement, but Skatepro would not offer a return as my nephew had used the product (which is when we discovered that it didn't work)." | |
Tabitha K. (Dryden) | 22/12/29 |
Atbilde no SkatePro: Hi Tabitha, thank you for taking your time to give us feedback. We're sorry to hear that the ramp didn't live up to your expectations. In our experience, it's completely usable for scooters, but given the size of it and being a Mini model, we would only recommend it for beginners. We state this in the description of the product. Furthermore, the measurements of the item can also be found there. Our return policy does not allow the return of used item. This can be found on our website, so our customers are aware of it before purchasing from us. /SkatePro Customer Connection Team |
Pārbaudīts pircējs | |
"Good prices. Received items exactly as ordered. Shipping was on time. No extra fees after checkout. Overall excellent experience!!" | |
Y. Richard (Shediac) | 22/12/29 |
Pārbaudīts pircējs | |
"Excellent service delivered on time , will use skatepro again." | |
Susan Edwards (Brigstock) | 22/12/29 |
Pārbaudīts pircējs | |
"Will continue to use skatePro, very good service." | |
Heather Clare (Cheadle Hulme) | 22/12/29 |
Pārbaudīts pircējs | |
"The skates were fine but way too small My daughter is a shoe size 51/2 but a 7 was way too small. There is no way to return for a larger size you have to reorder and pay for the larger size then return the smaller ones and wait for a refund once they have been received" | |
Andrew Dalling (Braunton) | 22/12/29 |
Atbilde no SkatePro: Hi Andrew, thank you for taking your time to give us feedback. We're sorry to hear that the skates turned out to be too small. When ordering skates or boots from us, we always advise our customers to check the size guide and choose the size based on their mondopoint, as skates are made differently than normal shoes. We're sorry that you're not satisfied with our return policy. We don't offer direct exchange to avoid mistakes with resending items. Our return policy can be found on our website, so our customers are aware of this before purchasing from us. /SkatePro Customer Connection Team |
Pārbaudīts pircējs | |
"Can’t say a bad thing!" | |
Carmen Steele (Crossfield) | 22/12/29 |
Pārbaudīts pircējs | |
"The BMX bike and tyres and grips arrived safely and promptly. I love the way each bike is rated for skill level of person and the description is in-depth. My son is delighted with everything" | |
Rachel K. (Delgany) | 22/12/29 |
Pārbaudīts pircējs | |
"Super" | |
Danuta Wyporska (Rathcoole) | 22/12/28 |
Pārbaudīts pircējs | |
"All good. Thank you" | |
Veselina Peeva (Knaphill) | 22/12/28 |
Pārbaudīts pircējs | |
"Brilliant service and fast delivery as always. Thank you very much guys 👍👍👍" | |
Paul Boland (Darlington) | 22/12/28 |
Pārbaudīts pircējs | |
"Thanks All perfect" | |
Oleksandr Polishchuk (London) | 22/12/28 |
Pārbaudīts pircējs | |
"Great product" | |
Benson C. (Leeds) | 22/12/28 |
Pārbaudīts pircējs | |
"Everything went to plan grandson was over welmed with them will use you again" | |
Mr Peter Smith (Hull) | 22/12/28 |
Pārbaudīts pircējs | |
"The best present for my granddaughter, absolutely nailed it 😊😊😊😊" | |
Jan Hodge (Keynsham) | 22/12/28 |
Pārbaudīts pircējs | |
"Brought this as a Christmas present for my Son and he absolutely loves it 👍🏻 Delivery was on time and I had no problems when ordering." | |
Rachel S. (London) | 22/12/28 |
Pārbaudīts pircējs | |
"Great ski bag, slow delivery. All went to pot when it reached the Uk and got stuck somewhere in Parcelforce." | |
Jean C. (Kippen) | 22/12/28 |
Pārbaudīts pircējs | |
"Great stuff, but slow delivery." | |
Barrie George (Haverhill) | 22/12/28 |
Pārbaudīts pircējs | |
"A perfect online purchase. SkatePro had the exact model of head torch that I wanted and the price was reasonable. The shipping was free and the tracking info was very clear." | |
John F. (Northallerton) | 22/12/28 |
Pārbaudīts pircējs | |
"Top class" | |
Casey Taylor (Bangor) | 22/12/28 |
Pārbaudīts pircējs | |
"Very easy online ordering and good delivery, very pleased with product" | |
Penny Watson (Oswestry) | 22/12/28 |
Pārbaudīts pircējs | |
"Really good product very pleased" | |
Sian wood (Wakefield) | 22/12/28 |
Pārbaudīts pircējs | |
"Our boys love them!!" | |
STEPHANIE CROSS (King City) | 22/12/28 |
Pārbaudīts pircējs | |
"Very easy to navigate and order online and the skateboard arrived on time (early, actually) and in good condition." | |
Hilary W. (Kingston) | 22/12/28 |
Pārbaudīts pircējs | |
"Great look and quality, amazing looks and sturdy built. Arrived super fast. Recommend." | |
R. Dogaru (Victoria) | 22/12/28 |
Pārbaudīts pircējs | |
"This is a great company to deal with, very helpful and knowledgeable. I found the chat function great. my daughter is delighted with skates." | |
Emily M. (Duncormick, Co Wexford) | 22/12/28 |
Pārbaudīts pircējs | |
"Ermegawd - so rad. I live in Canada and didn't realize the skates were shipping from overseas, but was so pumped when they arrived not 10 days later. The product quality is awesome, graphics are A+ and the value is superb. Couldn't be more stoked." | |
Jessica J. (Golden) | 22/12/28 |
Pārbaudīts pircējs | |
"Top items quick delivery" | |
Daniel Smith (Essex) | 22/12/28 |
Pārbaudīts pircējs | |
"Fast delivery, easy to navigate site with a goof range of products. Order was made for my son. Have used SkatePro in the past and will no doubt do so in the future." | |
Paul n. (corby) | 22/12/28 |
Pārbaudīts pircējs | |
"I live in Canada and this company presents itself as Canadian using a .ca domain. My order was a Christmas present for my daughter, and it arrives with an EU plug?!? When I ask on WhatsApp about it, the response is “ Hey, yes they come with an EU Charger :)”. Terrible customer service, if you live in North America, steer clear of this retailer." | |
Jeff McD (Burlington) | 22/12/28 |
Atbilde no SkatePro: thank you for your review. Sorry for the confusion. We offer a translated and Canadian domain to facilitate the customer experience. In the company information you can see that we are located in Denmark. We look forward to helping you in the future and are open to solving any problems that arise from the confusion. |
Pārbaudīts pircējs | |
"Item arrived in good condition and within a week considering delivery strikes . Grandson very pleased with Christmas present." | |
Mrs Vivienne Lock (Hambridge) | 22/12/28 |
Pārbaudīts pircējs | |
"Excellent service once again, great communication and fast postage considering all the delivery strikes, I would 100% recommend skatepro!" | |
C. Phillips (Mountain Ash) | 22/12/28 |
Pārbaudīts pircējs | |
"Item was well priced compared to other companies, item arrived in good condition and arrived quickly." | |
chris hinchliff (Glossop) | 22/12/28 |
Pārbaudīts pircējs | |
"The board is just great - exactly what my daughter expected. She loves it so much! Delivery was fast and packaging good. Thank you!" | |
Anastasia Mc Donnell (Nenagh) | 22/12/28 |
Pārbaudīts pircējs | |
"Fabulous!! My grandsons loved these" | |
Sheila hope (Edenfield) | 22/12/28 |
Pārbaudīts pircējs | |
"Great service, goods arrived on-time and were exactly what I ordered." | |
Vincent Witts (Wanborough) | 22/12/28 |
Pārbaudīts pircējs | |
"Happy with the odyssey upgrade parts i bought for my 22 pro performer, decent delivery time too." | |
Joe Barber (Guiseley) | 22/12/28 |
Pārbaudīts pircējs | |
"Everything was perfect" | |
Mark Power (Lusk) | 22/12/28 |
Pārbaudīts pircējs | |
"Great pair of skates!" | |
Martin McClure (Newtownards) | 22/12/28 |
Pārbaudīts pircējs | |
"fast delivery and really nice products asked for a few skateboard stickers and got one or two through in , happy days" | |
Aaron Byrne (Milltown) | 22/12/28 |
Pārbaudīts pircējs | |
"The Riot Industries scooter seems very well made but haven’t used it much yet. Skate pro price was very competitive and received my order very quickly!" | |
Tina J. (Port Moody) | 22/12/28 |
Pārbaudīts pircējs | |
"ggg" | |
Barry Porter (Ambleside) | 22/12/28 |
Pārbaudīts pircējs | |
"Very pleased with skateboard safety set for my grandson. Excellent service." | |
Mrs Susanne Floyd (Retford. Notts) | 22/12/28 |
Pārbaudīts pircējs | |
"Very good. My grandson loved it" | |
Jane Beck (Catterick Garrison) | 22/12/28 |
Pārbaudīts pircējs | |
"Great service, good communication, item arrived promptly. Would recommend!" | |
Karen C. (Kingston upon Hull) | 22/12/28 |
Pārbaudīts pircējs | |
"The best as always ✅✅" | |
Niall M. (Athlone) | 22/12/28 |
Pārbaudīts pircējs | |
"Great product and excellent service" | |
Amanda Ronan (Ashbourne) | 22/12/28 |
Pārbaudīts pircējs | |
"Perfect" | |
Piotr Jakubowski (Bandon) | 22/12/28 |
Pārbaudīts pircējs | |
"My son was happy and that’s what matters! He’s now busy building his next bike!" | |
Emma Fyfield (Bordon) | 22/12/28 |
Pārbaudīts pircējs | |
"Great service from team SkatePro" | |
Adam Punch (London) | 22/12/28 |
Pārbaudīts pircējs | |
"Excellent service; would recommend. Also worth paying the little extra for equipment set up. Thanks!" | |
Joel Kaufman (Pudsey Ward) | 22/12/28 |
Pārbaudīts pircējs | |
"Ordered a trampoline scooter for my 11 year old and he is delighted with it" | |
Amanda Cantwell (Swords) | 22/12/28 |
Pārbaudīts pircējs | |
"It was a very positive shopping experience. Fast and reliable" | |
Dusan c. (Štúrovo) | 22/12/28 |
Pārbaudīts pircējs | |
"Fast delivery and great communication as to when the product would arrive. Highly recommended." | |
Rob Denholm (Merseyside) | 22/12/28 |
Pārbaudīts pircējs | |
"Made my nephew’s Christmas" | |
Lucy G. (Brighton) | 22/12/28 |
Pārbaudīts pircējs | |
"Ordered skates for my 8 y.o. He is delighted with them. Fast and smooth. Thank.you." | |
Natalja A. (Dublin 24) | 22/12/28 |
Pārbaudīts pircējs | |
"Great service." | |
simon r. (North Shields) | 22/12/28 |
Pārbaudīts pircējs | |
"Great shop - with brilliant choice." | |
Mark Willis (Craven Arms) | 22/12/28 |
Pārbaudīts pircējs | |
"Bought it for my 5yr old and he loves it" | |
Victoria Bettesworth (Dorking) | 22/12/28 |
Pārbaudīts pircējs | |
"Good products, quick delivery and most importantly great service" | |
Frank Ford (LOUGHBOROUGH) | 22/12/28 |
Pārbaudīts pircējs | |
"brilliant. great service and i was surprised by the reasonable prices and speed of delivery" | |
michael h bradley (Diss) | 22/12/28 |
Pārbaudīts pircējs | |
"🤩 super" | |
Anu Saukas (Saustinõmme) | 22/12/28 |
Pārbaudīts pircējs | |
"Tight fit- had to return. They seem to be well made!" | |
Bonnie Morgan (Corvallis) | 22/12/28 |
Pārbaudīts pircējs | |
"Good job" | |
Scott Shapiro (Rancho Palos Verdes) | 22/12/28 |
Pārbaudīts pircējs | |
"Appreciated the excellent communication with purchase. Shipping was fast & accurate & sizing charts for wakeboard vest helpful. Best pricing comparable. No hesitation to purchase from skatepro.ca again" | |
Erin Hunter (Red Deer) | 22/12/28 |
Pārbaudīts pircējs | |
"Quick delivery, item exactly as described, easy purchase." | |
PETER ELLIS (Fareham) | 22/12/28 |
Pārbaudīts pircējs | |
"Great product. Great price and arrived on time. Would definitely recommend skatepro." | |
Brian H. (Wellington) | 22/12/28 |
Pārbaudīts pircējs | |
"Decent price, fast service, great follow up" | |
Scott Baker-McGarva (Garibaldi Highlands) | 22/12/28 |
Pārbaudīts pircējs | |
"Counting down to hit the slopes 2023!!" | |
James Allder (Aylesbury bucks) | 22/12/28 |
Pārbaudīts pircējs | |
"Happy Christmas to everyone!" | |
Louis-Philippe Cloutier (Lévis) | 22/12/28 |